Shipping Information

How delivery is calculated

Orders can include multiple supplier groups. Delivery is calculated per supplier group: if you are below a supplier's free-delivery threshold, that supplier's flat delivery rate is added once; if you meet the threshold, delivery for that group is free.

Delivery times

Imported products generally take 7-14 business days. South African supplier products are usually delivered in 2-5 business days. Exact timing varies by supplier and your location.

Delivery areas

We deliver nationwide across South Africa. Courier Guy coverage and supplier coverage can vary by area, but major cities and surrounding regions are supported.

Tracking

Courier Guy shipments include tracking. Supplier-handled deliveries are tracked by the supplier where available.